1. Help Center
  2. Making a Referral

What happens when I submit a referral?

How does it work with the network/with choosing my own agent?

Submitting to the Network

Whenever you have a referral that you're wanting to submit to the network you'll login to your Agent Dashboard, select Submit a Referral and follow the prompts to submit the information required. 

Once you've completed the submission, a notice will be sent to our concierge team. Our concierge team works Monday-Friday 8am - 5pm EST. Once they've received the submission they reach out to your client to confirm the information provided. Typically, they are able to place your client within 24 hours or 1 business day. 

If you submit your referral outside of their hours, your client will not receive a call until the following business day. 

Once the concierge team has confirmed the information provided, they will submit your clients information to the top 3 agents that matched with your clients needs. Those agents will attempt to contact your client to win their business. Once your client has chosen their agent, they just need to continue the process with them and complete the transaction.